1. General Information
We process personal data (e.g., name, phone number, email address) provided when booking an appointment in accordance with the EU General Data Protection Regulation (GDPR) and only as necessary to deliver our services.
2. Data Controller
Ordination Dr. Peter Frühmann
Simmeringer Hauptstraße 101/103, 1110 Vienna
Phone: +43 1 749 22 01
Email: ordination@dr-fruehmann.at
Website: www.dr-fruehmann.at
Technical maintenance of this website is handled internally by the clinic’s IT staff.
3. Purpose and Legal Basis of Processing
Your data is processed for:
- Appointment scheduling and management
- Contact and follow-up communication
- Sending appointment confirmations and reminders (by email/SMS)
Legal basis:
Art. 6(1)(b) GDPR — necessary for contract performance.
Data is used solely for appointment handling and never for marketing.
4. Use of SimplyBook.me (Online Booking and Reminders)
We use the SimplyBook.me system (SimplyBook.me Ltd., Nafpliou 28, Medical Court, 4th Floor, Office 401, 3025 Limassol, Cyprus) for online appointment booking, confirmations, and reminders.
Personal data processed: name, phone number, email address, selected service, appointment time.
Processing is limited to appointment administration and communication.
Legal bases:
- Art. 6(1)(b) GDPR — contract performance
- Art. 6(1)(f) GDPR — legitimate interest in secure and efficient scheduling
SimplyBook.me Ltd. processes data under a Data Processing Agreement (DPA) with EU Standard Contractual Clauses (SCCs).
Some data may be processed on servers outside the EU (e.g., Canada, France, Singapore). SimplyBook.me ensures GDPR compliance through SCCs and appropriate safeguards.
Further details: SimplyBook.me Privacy Policy
5. Data Recipients
No personal data is shared with third parties except when required by law or necessary for technical processing (e.g., hosting, SMS delivery). All contractors are GDPR-compliant and bound by Art. 28 agreements.
6. Data Retention
Data is stored only as long as necessary to manage appointments or to comply with legal retention periods (e.g., 7 years for billing data under §132 BAO).
7. Your Rights
You have the right to:
- Access (Art. 15 GDPR)
- Rectification (Art. 16 GDPR)
- Erasure (Art. 17 GDPR)
- Restriction (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Object to processing (Art. 21 GDPR)
You may also lodge a complaint with the Austrian Data Protection Authority: www.dsb.gv.at
8. Cookies
This website uses only technically necessary cookies. No analytics or tracking cookies are used.
Third-party integrations (e.g., Google Maps, SimplyBook.me) may process technical data beyond our control. See their respective privacy policies for details.
9. Google Maps
Our website uses Google Maps (Google Ireland Limited) to display location information. When loading the map, your IP address and related data may be transmitted to Google.
More information: Google Privacy Policy
10. Security
We use SSL encryption to ensure the secure transmission of your data.
11. Images and Illustrations
Images on this website are for illustration only. Some may be AI-generated (e.g., via OpenAI DALL·E); others originate from our clinic and depict real medical equipment or interiors, without any personal references.
No real patients, staff, or identifiable individuals are shown.
📄 Last updated: November 2025